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Elements and Performance Criteria

1. Contribute to the development of WHS issue-resolution processes
   • Identify relevant standards, WHS laws and organisational policies, procedures, processes and systems that apply to the resolution of WHS issues
   • Review sufficiency of existing issue-resolution processes and compliance with WHS laws and related documentation
   • Identify participants in the WHS issue-resolution process
   • Assist with identifying and documenting the legal rights, duties and responsibilities of relevant individuals and/or parties
   • Assist with identifying techniques and strategies that can be used to resolve WHS issues
2. Contribute to the assessment of WHS issues
   • Participate in identifying and assessing WHS issues within scope of own role
   • Provide support and advice to participants in WHS issue-resolution process as required and according to organisational policies, procedures, processes and systems
   • Assess and identify appropriate timeframes for the resolution of WHS issues, seeking assistance where appropriate
   • Contribute to the documentation of WHS issues
   • Seek feedback from required stakeholders to improve WHS issue-resolution processes
3. Assist with communicating outcomes of WHS issue-resolution processes
   • Analyse communication methods to determine most suitable method for distributing outcomes of WHS issue-resolution processes according to organisational policies, procedures, processes and systems
   • Assist with distributing the outcomes of WHS issue-resolution processes to relevant stakeholders according to selected communication method
   • Contribute to keeping records of WHS issue resolution-processes and outcomes